On the Technology page, the following topics are covered: System Requirements, Browser Requirements, Useful Plug-ins, Firewalls, Cookies, and JavaScript.

System Requirements

To access the courses on the AHIMA Continuing Education Campus, here's what you need:

• An up-to-date web browser. We recommend Internet Explorer 6 or 7 or Netscape 7. Additional information on browser requirements is presented below.
• A browser which can be set to accept cookies. Scroll down on this page for additional information about cookies.
• Access to the Internet with a 28.8 modem or faster without interference from a firewall. Scroll down on this page for additional information about firewalls.
• America Online (AOL) users should access the Internet through AOL, then use a separate browser to access the Continuing Education Web site. To do this, simply minimize (do not close) your AOL browser after you connect to the Internet, then open another browser — see Browser Requirements below.
• Some courses may require certain plug-ins in order to access course material, such as Adobe Acrobat reader, Microsoft PowerPoint, or RealPlayer. See individual course descriptions in Course Catalog for plug-in requirements.

Browser Requirements

The AHIMA Continuing Education Campus uses the latest Web-based technologies in order to provide an interactive educational experience. That means that some Web browsers work better than others with the Campus. At this time, we recommend Internet Explorer 6.0 or 7.0 or Netscape 7 for Windows users. For Mac OS 8.1 to 9.x users, the recommended browser is Netscape 7. For Mac OS X 10 (or later) users, the recommended browser is Safari, which is the Mac OS X default browser. If you do not have an up-to-date browser installed on your computer, you may click one of the options below to download the free browser software:

PROBLEM SOLUTION: If you can login but can't see your courses, the problem may be that your home page is set to a proprietary page like MSN or another page that uses frames (click for definition). Pages like MSN and Hotmail are displayed in frames within your browser and this conflicts with our course software. To correct the problem, create a bookmark to your current homepage so you can access it when you need to (it will no longer be the first screen you see). Then go to Internet Options and set your Home Page default to something neutral (like http://www.google.com/ or https://campus.ahima.org) or select the option BLANK.

Useful Plug-ins

The AHIMA Continuing Education Campus uses the latest Web-based technologies in order to provide an interactive educational experience. That means that some courses require plug-ins (click for definition) you may not have. For example, PDF files can only be opened using Adobe Acrobat Reader. To download a free copy, click on the Acrobat Reader icon below.

Former name: Macromedia Flash Player

Firewalls

If your computer is located behind a company or personal firewall (click for definition), you might not be able to access portions of the AHIMA Continuing Education Campus site.

A Firewall may prevent you from registering for a class on our site. If you already have an AHIMA account, your profile information is sent from our server to your computer during the online registration process — this is done so you don't have to retype all of your information. A firewall may block this data from reaching your computer.

Company firewalls sometimes won't let you log in to a secure server — which AHIMA Continuing Education Campus requires. If your company's firewall blocks cookies, you won't be able to enter the classrooms from your work computer. If your company firewall allows cookies but doesn't allow access to a secure server, you should be able to join the AHIMA Continuing Education Campus from a computer at home or any other location but still not be able to access the classrooms from work.

Check with your system administrator to find out what is and what is not blocked at your location.

Cookies

You must set your browser to accept browser cookies (click for definition) in order to access the AHIMA Continuing Education Campus member areas. For your convenience, we recommend that you turn off the cookie notification feature in your browser.

Why? Because cookies are used by the AHIMA Continuing Education Campus to handle your user ID and password information whenever you log into the site. Campus cookies are temporarily written to your computer's memory (RAM). Only if you choose to "save" your user ID and password on the login screen will cookies be written to your hard drive.

Some people refuse cookies in order to protect their privacy. However, the Campus does not use cookies to gather information on your Web surfing habits, your interests, or to track down any other information without your knowledge or consent.

AHIMA is aware that privacy is an utmost concern for our students. We respect our members' privacy and do not give out any information without an individual's permission.

We use cookies to ensure the privacy of your account when you enter secure parts of our site. Cookies allow you to log in, participate in classes, and access chat areas. When you quit your browser, the cookie will be erased from memory unless you select the checkbox on the log in screen to save the cookie information on your hard drive. We recommend you turn off cookie notification. Otherwise, every time you try to access a page on the secure part of the server, an alert box will pop up.

Please note: Cookie notification enabled is the default setting in the recommended browsers. Therefore, you'll need to change this prior to entering the AHIMA Continuing Education Campus unless you have changed it before.

To turn off cookie notification in Netscape Navigator 4.x:

1. From the "Edit" menu, select "Preferences."
2. In the "Category" list on the left, click on "Advanced."
3. Check the "Accept all cookies" option.
4. Click on "OK" to close the dialog box.

To turn off cookie notification in Netscape Navigator 3.x:

1. From the "Options" menu, select "Network Preferences."
2. In the "Preferences" dialog box, click on the tab labeled"Protocols."
3. Remove the check in the box for "Accepting a Cookie."
4. Click on "OK" to close the dialog box.

To enable cookies in Internet Explorer 6.0

1. From the "Tools" menu, select "Internet Options."
2. In the dialog box, click on the tab labeled "Privacy"
3. In the "Settings" area, select either the "Custom" or "Advanced" button
4. In the "Advanced Privacy Settings" dialog box, perform the following actions:
   
   
   
   • select the check box to "Override automatic cookie handling"
   • select the radial circle to "Accept First-party cookies "
   • select the radial circle to "Accept Third-party cookies"
   • select the check box to "Always allow session cookies"
     
     
5. click the "OK" button to close the "Advanced Privacy Settings" dialog box
6. Click the "OK" button to close the "Internet Options" dialog box

JavaScript

JavaScript (click for definition) is often used to create interactive features on Web pages, control pop-up windows, and open other Web links. You can usually tell if a text link or active image uses JavaScript — roll your mouse over it and look for "javascript:;" in the status bar (lower left) of your browser. If you receive an error message or nothing happens when you click a javascript link, this could be a symptom of one of the following issues: The JavaScript engine is disabled. The JavaScript engine is not installed properly on your computer. The Zone files stored in the Temporary Internet Files folder are outdated.		JavaScript Test
		To determine if JavaScript is enabled on your computer, click here. The entire paragraph to the left should turn red. If the text remains black, then JavaScript is not enabled.

To resolve this issue, use the appropriate method.

Enable JavaScript

Microsoft Internet Explorer 5 or Later

1. On the Tools menu, click Internet Options.
2. On the Security tab, click Internet.
3. Click Default Level, and then click OK.

If the issue continues to occur:

1. On the Tools menu, click Internet Options.
2. On the Security tab, click Internet, and then click Custom Level.
3. Under Active scripting, click Enable or Prompt.
4. Click OK, and then click Yes.
5. Click OK.

Internet Explorer 4.x

1. On the View menu, click Internet Options.
2. Click the Security tab.
3. In the Zone box, click Internet Zone, and then click Reset.
4. Click OK.

If the issue continues to occur:

1. On the View menu, click Internet Options.
2. Click the Security tab.
3. In the Zone box, click Internet Zone.
4. Click Custom (For Expert Users), and then click Settings.
5. Under Active Scripting, click Enable or Prompt.
6. Click OK, and then click OK again.

Netscape Navigator 6.x and Later Versions

1. Select Edit on the menu
2. Select Preferences...
3. Click the Advanced category
4. Make sure that Enable Javascript for Navigator is checked
5. Click OK
   
   You may need to restart your browser to activate the change.

Reinstall the JavaScript Engine

To reinstall the JavaScript engine, download and install the latest version of Windows Script from the following Microsoft Web site:
http://msdn.microsoft.com/library/default.asp?url=/downloads/list/webdev.asp

If the issue continues to occur, remove and reinstall your Web browser software, or obtain and install the latest version of your Web browser software. To obtain and install the latest version of Microsoft Internet Explorer or Netscape, see Browser Requirements above.

Empty the Temporary Internet Files Folder

To resolve this issue, empty the Temporary Internet Files folder. To do this, use the appropriate method for your Web browser.

Microsoft Internet Explorer 4.0 and Later

1. On the View menu (Internet Explorer 4.x) or the Tools menu (Internet Explorer 5.0 and later), click Internet Options.
2. Under Temporary Internet Files, click Delete Files, and then click Yes or OK.
3. Click Settings.
4. Under Check for newer versions of stored pages, click Every time you start Internet Explorer.
5. Click OK, and then click OK again.
6. Quit and then restart Internet Explorer.